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Case Study

iD17 - Inventory Availability: An AI Case Study

iD17 - Inventory Availability: An AI Case Study

iD17 - Inventory Availability: An AI Case Study

Cloudar (BE)
Pages 4 Pages

Home-staging company iD17 relied on manual inventory checks, recommendations, bookings, and customer communications that limited responsiveness and scalability. Cloudar implemented a generative AI chatbot connected to real-time furniture and décor inventory, offering personalized staging recommendations and automated booking and delivery scheduling. The AWS-managed architecture uses Amazon Bedrock, DynamoDB, Lambda, API Gateway, CloudFront, Cognito, ECS, Aurora PostgreSQL, EventBridge Pipes, WAF, and other services to provide secure, scalable automation. The solution reduced labor costs by 21%, saving about €18,000 annually, increased conversion rates by 17% for roughly €30,000 in added revenue, cut missed opportunities by 15% for another €12,000, and enabled iD17 to handle 20% more custom

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