Impel helped Fred Anderson Toyota maximize fixed ops revenue and profit by providing a scalable AI-powered platform that automates consistent customer outreach, follow-up, and reminders. The system mines tens of thousands of DMS records to engage current and lapsed customers efficiently, overcoming resource constraints. By delivering personalized, ongoing communication and freeing the service team from manual tasks, Impel increased customer retention, reduced missed appointments, and enhanced service revenue growth effectively.

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