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Improve the Customer Experience with Cross-device iOS and Android Testing

Improve the Customer Experience with Cross-device iOS and Android Testing

Improve the Customer Experience with Cross-device iOS and Android Testing

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3 Pages

NTT DOCOMO, Japan’s largest mobile telecommunications provider, needed to ensure a seamless, high-quality experience for over 74 million customers across an increasingly fragmented landscape of iOS and Android devices. To maintain its stable communications infrastructure while rapidly innovating new mobile services, the company implemented Keysight’s Eggplant test automation software. By leveraging Keysight’s cross-device testing capabilities, the team successfully automated complex user journeys across multiple operating systems and hardware configurations. Keysight’s software helped NTT DOCOMO eliminate manual testing bottlenecks, significantly improving application performance and reliability, ultimately ensuring that their advanced mobile services deliver a consistent and superior expe

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