A large insurance organization with over 30,000 employees faced challenges managing taxonomies consistently across diverse business units with varying levels of information maturity. While some teams used structured taxonomies, others relied on basic tagging or folder systems, creating inconsistency. Even mature taxonomies were maintained in static documents without proper version control or governance, limiting scalability and accuracy. The organization recognized the need to improve and automate taxonomy management through better tools, processes, and governance. This included assessing the current state, educating stakeholders, aligning practices, and establishing guidance for updates and integrations to ensure consistent, efficient, and sustainable taxonomy use across the enterprise.

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