Case Study

Increase member satisfaction and growth with an advanced underwriting strategy

Increase member satisfaction and growth with an advanced underwriting strategy

Increase member satisfaction and growth with an advanced underwriting strategy

Pages 2 Pages

EdFed aimed to boost efficiency and profitability across their auto, credit card, and personal loan portfolios while migrating to a new loan origination system. Facing tight deadlines and the need for rigorous regulatory compliance, they partnered with Experian to design a robust, optimized underwriting strategy. Experian’s software and analytical expertise enabled the credit union to accelerate loan approvals and funding without elevating credit risk. Beyond immediate implementation, Experian helped leadership establish a strategic, multiyear roadmap for continuous improvement in decisioning and risk-based pricing. This collaboration successfully modernized EdFed’s lending operations, allowing them to scale their business confidently while maintaining strict adherence to NCUA guidelines.

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