This 2024 case study describes how a global biopharmaceutical company modernized an outdated, complex recipe editor used in its Manufacturing Execution System to configure medication formulations, which had limited flexibility for drug batching across manufacturing technologies and made new processes hard to implement. Brillio followed a discovery-to-design approach with user interviews, defined four personas and journeys, and created a modular, familiar UI with stronger error prevention and faster bulk actions (like applying or removing multiple product versions in one click). The modernization expanded access beyond power users and created a centralized portal so data could be easily viewed without screenshots or hunting across systems. As a result, work that previously took nine months

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