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Leading bank modernizes 5,000+ branches

Leading bank modernizes 5,000+ branches

Leading bank modernizes 5,000+ branches

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3 Pages

A multinational financial institution operating thousands of retail branches struggled with a rigid, three-decade-old legacy teller platform running on outdated local servers, which delayed feature rollouts for months. To overcome these technological constraints, the bank collaborated with Cognizant to build a modern, centralized core banking platform. Cognizant software played a vital role by replacing the monolithic architecture, eliminating in-branch servers, and migrating operations to a high-performance cloud environment. This advanced technological foundation successfully streamlined branch operations, empowered staff with seamless teller assistance, and enabled the delivery of rich, responsive customer experiences across the entire network.

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