This success story describes how a Kenyan ICT company leveraged Power BI to develop a robust data analytics and reporting solution. Established in 1999, the company is a major provider of ICT, fintech, and utility management solutions in Kenya, supporting government and public infrastructure initiatives. It has played a key role in implementing prepaid systems for electricity and water billing, helping centralize public revenue collection across rural and urban regions while expanding access to affordable power. By adopting business intelligence and advanced reporting, the organization improved data visibility, enabled informed decision‑making, and strengthened operational oversight across its large‑scale technology and utility programs.

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