Linde needed a better way to match invoices with proof-of-delivery documents and get them to customers quickly. Their previous process involved manual handling and mailing, which slowed payments. After digitizing documents and using Kiteworks to distribute them securely, the company dramatically improved turnaround times. Customers now receive invoices within a day, and delivery success rates jumped to nearly 100%. This directly impacted cash flow by speeding up payments. It also reduced paper and administrative costs. The key improvement wasn’t just automation—it was connecting systems so the entire billing process ran smoothly end to end.

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