A major telecom provider faced PoPIA compliance requirements across petabytes of customer and employee data stored in hundreds of systems. Page 1 shows a mobile-first business environment driving privacy expectations. Using OpenText Structured Data Manager and Knowledge Discovery, the organization created a centralized data inventory, deduplicated unneeded data, and enabled instant search across structured and unstructured sources. DSAR responses that once required querying hundreds of systems now take minutes. A dedicated privacy team, equipped with unified dashboards, ensures ongoing GDPR/PoPIA compliance. The project transformed the company into an internal benchmark for data governance.

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