This case study describes how the Los Angeles County Metropolitan Transit Authority improved parts ordering to support reliable transit operations. Serving 9.6 million residents across a vast service area, LA Metro operates more than 2,200 buses and 270 rail cars, making efficient maintenance critical. While Metro invested in an automated warehouse with robotic picking systems, parts ordering still presented challenges. By streamlining access to parts through Documoto, Metro enabled faster, more accurate ordering to match the efficiency of its transit services. The solution helped ensure maintenance teams received the right parts quickly, supporting on-time service and keeping buses and trains running smoothly for millions of daily passengers.

Join for free to read