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Case Study

Making it easy for Scottish citizens to apply for an NEC card online

Making it easy for Scottish citizens to apply for an NEC card online

Making it easy for Scottish citizens to apply for an NEC card online

Yoti
Pages 2 Pages

The Improvement Service aimed to simplify the online application process for the National Entitlement Card, ensuring Scottish citizens could securely verify their identities without visiting council offices. To streamline this experience, they integrated Yoti’s embedded identity verification technology into their existing digital infrastructure. Yoti software helped by providing a seamless, highly efficient solution that allowed the organization to begin testing and deployment within days, rather than months. By automating this crucial verification step, Yoti enabled the Improvement Service to offer a user-friendly, secure, and accessible application journey, significantly improving service delivery and expanding digital access for citizens across Scotland.

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