Case Study
MultiChoice Customer Story
MultiChoice is Africa’s leading entertainment company, providing content and digital entertainment services to approximately 20 million customers across 50 countries through platforms such as DStv, GOtv, and Showmax. The company also operates Irdeto, a global leader in digital platform security for video entertainment, gaming, transportation, and IoT industries. As social media and digital communications became increasingly influential, MultiChoice faced growing challenges in managing stakeholder engagement and protecting its corporate reputation. The Corporate Affairs team needed effective tools to monitor conversations, track public sentiment, and respond quickly to emerging issues across multiple markets. By leveraging media intelligence and social listening capabilities, MultiChoice ga
