A nationwide network of physical and occupational therapy clinics struggled with thousands of monthly invoices, billing errors, outages, and a provider that couldn’t support their needs. BCM One consolidated all voice and internet services into a single monthly bill and delivered a reliable UCaaSone solution with redundancy, shared lines, multi-phone support per DID, and SMS capabilities. Starting with 250 UCaaS seats, BCM One also began replacing internet circuits in a staged rollout. The clinics now save money, avoid downtime, and benefit from strong customer support while continuing to expand the partnership.

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