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Case Study

New Era AI Robotic Helps SM Supermalls Deliver a More Engaging Shopping Experience

New Era AI Robotic Helps SM Supermalls Deliver a More Engaging Shopping Experience

New Era AI Robotic Helps SM Supermalls Deliver a More Engaging Shopping Experience

Intel
Pages 3 Pages

New Era AI Robotic successfully transformed retail customer service at SM Supermalls by deploying intelligent, voice-interactive service robots designed to streamline visitor navigation and provide tailored marketing promotions. To achieve reliable autonomous indoor movement, facial recognition, and near-real-time demographic analysis, the deployment relied heavily on advanced processor hardware combined with specialized software. Critical to accelerating development, the Intel Distribution of OpenVINO toolkit empowered engineers to build robust computer vision models quickly, while Intel RealSense technology enabled precise obstacle avoidance. By leveraging this powerful Intel software and scalable processing architecture, the malls delivered engaging, friction-free shopping experiences w

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