This major metropolitan government prioritizes citizen safety and efficient communication, relying on NETSCOUT’s nGenius Enterprise Performance Management to ensure reliable network and application performance across widely dispersed departments. With numerous critical services operating throughout the city, continuous visibility and monitoring of remote sites are essential to maintain emergency response and community operations. Budget constraints and limited staffing make it impractical to station IT personnel at every location, so centralized performance management provides the insight needed to detect issues quickly, maintain service continuity, and support the city’s mission of dependable public service.

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