Case Study
North American Insurer Automates Key Processes with Adaptigent
This case study showcased how a leading North American insurer streamlined claims processing and business operations using Adaptigent’s Adaptive Integration Fabric. The company struggled with highly manual claims intake processes that caused delays of up to three days before claims could enter the system. Seeking to modernize without replacing its COBOL-based infrastructure, the insurer adopted Adaptigent to rapidly build APIs and composite applications that connected legacy systems with modern business processes. The solution enabled real-time access to claims data, automated Notice of Loss processing, and improved customer service responsiveness. Developers required only minimal training because the platform worked seamlessly with existing COBOL expertise. As a result, the company reduce
