Now on Now: How the Now Platform transformed our security incident phishing response Automation saves time and cost, and boosts analyst productivity by 40% Now on Now: Automated Phishing Response © 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated. 2 Table of Contents Introduction ................................................................................................................................................. 2 Our Journey to Success .......................

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