Edenred is streamlining global operations by centralizing on Jira Service Management Cloud through its “OneJira” initiative, unifying IT and enterprise service management into a single platform. This transition enhances consistency, visibility, and efficiency across the organization, which spans over 5,000 employees. Currently, the platform supports more than one-third of its business units and serves over 15,000 customers, with continued expansion underway. By consolidating tools and standardizing processes, Edenred improves collaboration, simplifies service delivery, and strengthens scalability, enabling more coordinated support and better alignment across its global operations.

Join for free to read