Huron Consulting Group helped Virginia Hospital Center optimize performance through care transformation by redesigning patient throughput and increasing capacity with daily interdisciplinary rounds and improved discharge prediction. They established a comprehensive patient flow reporting and accountability structure, standardized case management roles for proactive discharge planning, and implemented technology to streamline bed management. These efforts led to improved patient and family experiences, increased nursing, physician, and discharge composite HCAHPS scores, and more efficient care delivery across inpatient and emergency department settings.

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