The Oregon Secretary of State modernized its remote access and security infrastructure with Zscaler, significantly reducing latency, improving connectivity, and phasing out traditional VPNs. The organization faced challenges with on-premises hardware that could not effectively secure access to the internet, SaaS platforms, and private applications for remote users. Security teams also lacked visibility into nearly 95% of encrypted internet traffic, while VPN-based access increased the attack surface and exposed the network to potential lateral movement threats. By adopting a zero trust approach, the agency secured internet and application access, inspected 92% of encrypted traffic, and gained deeper visibility into user activity and traffic paths. The transformation resulted in significant

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