OUTA (Organisation Undoing Tax Abuse) is a South African civil action organization established in 2012 to challenge government policies, inefficiencies, and misuse of public funds. Originally formed as the Opposition to Urban Tolling Alliance to oppose electronic tolling on major freeways, the organization has since expanded its scope to address broader issues related to taxation, public spending, corruption, and governance. With an in-house team of legal experts, researchers, investigators, and advocacy professionals, OUTA works to promote accountability and transparency in both the public and private sectors. As the organization grew, it faced challenges associated with manually tracking media coverage, public sentiment, and stakeholder conversations. By adopting more advanced monitoring

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