Case Study
Paper Rolls and Trojan Mice: How ValueOps Value Stream Management Helps the Insurance Giant Make Better Decisions
Paper Rolls and Trojan Mice: How ValueOps Value Stream Management Helps the Insurance Giant Make Better Decisions
Unum Group, the top disability insurer in the United States and United Kingdom—also offering accident, critical illness, and life insurance products that protect 39 million people worldwide and serve 182,000 UK and US businesses—sought to adopt value stream management with minimal disruption. Broadcom's ValueOps VSM revolutionized this transition by connecting teams, workflows, and funding enterprise-wide through intuitive dashboards that replaced manual processes. "Trojan Mice" mini-projects eased adoption, delivering clearer customer value understanding, enhanced collaboration, and measurable business impact.
