PayPal scales observability across global payment applications with Datadog and OpenTelemetry
PayPal scales observability across global payment applications with Datadog and OpenTelemetry
4 PagesPayPal from San Jose, California, scaled observability across its global payment applications using Datadog and OpenTelemetry. Facing challenges in implementing comprehensive observability over massive multi-cloud infrastructure while maintaining platform independence and rapid innovation across brands, Datadog enabled simplified company-wide OTel consolidation via RUM and APM. It delivered superior latency measurements and visualization, an intuitive interface that reduced engineering learning curves, comprehensive self-service dashboarding and alerts out-of-the-box, plus a strong strategic partnership with direct product team access and training resources.
