Pink Elephant helped Teijin Aramid by rolling out the Freshservice Enterprise Service Management system, enabling the company to fully manage its IT organization using a single, user-friendly tool. Within six months, this transformation led to faster IT service, lower costs, and improved user experience for both employees and customers. Pink Elephant’s expertise in ITSM training and consulting ensured a smooth implementation across IT, Human Resources, and Facilities departments, resulting in higher customer satisfaction and operational efficiencies aligned with Teijin Aramid’s SaaS-first strategy.

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