Pivoting from single-hospital monitoring rooms to a systemwide patient observation hub
Pivoting from single-hospital monitoring rooms to a systemwide patient observation hub
5 PagesSCL Health, now part of Intermountain Healthcare, transformed its patient monitoring approach by shifting from individual hospital monitoring rooms to a centralized, systemwide patient observation hub. Serving an eight‑hospital network across Colorado, Kansas, Montana, and Wyoming, the organization addressed critical CNA and RN staffing shortages by deploying 41 mobile bedside carts supported by a centralized team of remote patient observers. This model reclaimed valuable CNA floor time, reduced patient falls, and improved safety while maintaining high standards of care. The centralized hub also created a foundation for expanding virtual care capabilities, including future telenursing initiatives. The case illustrates how centralized virtual observation can improve workforce efficiency, en
