This national postal service operates hundreds of branches and distribution centers, relying on dependable network performance to support mail drop‑off, sorting, tracking, and delivery. As a longtime NETSCOUT customer, it uses nGenius Enterprise Performance Management to monitor applications across its infrastructure. However, growing demand and the need for reliability at remote locations required expanding observability beyond core systems. Ensuring uptime for business‑critical applications became essential to maintaining smooth operations, timely deliveries, and consistent service to citizens nationwide.

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