This case study explains how PracticeMax automated the printing and mailing of medical claims that could not be filed electronically. Its Phoenix mailroom previously sorted HCFA forms and supporting documents manually, creating delays, errors, and significant labor demands. Quadient Impress Automate now applies intelligent barcodes, organizes claim materials, and sends them to Impress Distribute for secure printing, sorting, stuffing, and metering. More than 100 employees can independently submit jobs from anywhere. PracticeMax saves approximately 120 labor hours weekly, reduced postage by 7–12%, cut paper and ink expenses, downsized its printers, improved client billing accuracy by 80%, and enabled faster payment collection.

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