This case study describes how Prisma Health, a nonprofit healthcare system in South Carolina with seven hospitals and nearly 16,000 staff, improved patient care and security by adopting ExtraHop RevealX. Managing complex clinical applications and the Epic EMR system, Prisma faced service disruptions caused by siloed teams and fragmented tools. ExtraHop provided a single shared dataset for faster root-cause analysis, reducing blame-driven escalations and improving collaboration, as noted on page 2. The platform delivered real-time analytics, machine learning alerts, guided investigations, and SSL/TLS decryption at scale to support HIPAA compliance. Prisma also used ExtraHop to optimize IT performance, enhance patient digital experience, and reduce costs by identifying underutilized systems.

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