Planon’s software enabled Queen’s University Belfast to boost its accommodation team’s efficiency by around 40% through reconfigured workflows and centralised service management. By replacing scattered emails, spreadsheets, and paper records with a unified campus‑management platform, Planon streamlined work orders, room allocations, and maintenance requests. Automated routing, mobile access, and standardised processes reduced manual effort, improved response times, and enhanced visibility across the estate. This integration gave the university a single source of truth for space and facilities data, helping staff focus on student experience while supporting better‑planned, more efficient operations across campus.

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