Planon’s IWMS gave Singapore Management University an efficient, real‑time platform to address its workplace and facilities challenges across campus. By integrating room, asset, and service‑request management into a single system, SMU improved space utilisation, streamlined maintenance workflows, and enhanced responsiveness to user needs. The platform enabled clearer visibility into bookings, occupancy, and work orders, helping staff make faster, data‑driven decisions with the same resources. This integration supported SMU’s interactive, technology‑enabled teaching environment by ensuring reliable facilities operations, reducing administrative overhead, and contributing to a more agile, user‑centred workplace and learning experience.

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