This 2024 case study describes how a global biopharmaceutical company modernized paper-based workflows that caused slow processing, higher administrative overhead, and data quality risks from lost documents and inconsistent, role-customized forms. Brillio replaced manual data capture and approvals with Microsoft PowerApps, SharePoint, and Power Automate workflows, incorporating AI/ML to improve accuracy and simplify maintenance and administrative configuration. The team delivered multiple apps, including Supplier Registration, Qualification Record, Reservation Desk, and Account Surveillance, enabling structured capture of key requester and payment details, role-based interfaces with inline editing, mobile/desktop access, and improved approval notifications. The new platform phased out lega

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