Huron Consulting Group helped Mercy Health System of Southeastern Pennsylvania (Mercy SEPA) improve financial performance by redesigning revenue cycle processes and making strategic organizational structure changes. They developed sustainable revenue cycle operations, created Key Performance Indicator (KPI) scorecards for accountability, conducted span of control assessments, and implemented change leadership programs to ensure management buy-in. Huron’s hands-on collaboration and use of proprietary workflow and reporting tools increased cash collections, reduced operating costs, and improved overall net revenue by $12 million within one year.

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