Ricoh, a global digital services company with nearly 80,000 employees operating in approximately 200 countries, modernized its security architecture by replacing traditional perimeter-based security with a Zero Trust approach powered by Zscaler. The transition was driven by increasing cloud adoption, the rapid growth of remote work, inconsistent security between office and home environments, and a critical VPN vulnerability that exposed the risks of legacy network-based security. Ricoh gradually deployed Zscaler across 45,000 employees and more than 400 domestic business locations, replacing VPN-based access with identity-driven Zero Trust connectivity while maintaining business continuity throughout the rollout. The implementation established consistent security policies regardless of use

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