Ricoh strengthened its global cybersecurity posture by adopting a Zero Trust architecture powered by Zscaler to support 45,000 users across approximately 400 locations. The initiative was driven by concerns over VPN vulnerabilities, including incidents where critical security patches were not immediately available, exposing the risks of traditional perimeter-based security. Legacy approaches also created inconsistencies in security levels across distributed environments and increased administrative complexity. By implementing Zero Trust, Ricoh eliminated many cyber risks associated with VPNs, enabled seamless and secure access between locations, and improved operational efficiency. The transformation reduced VPN administration requirements from two administrators to essentially one, simpli

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