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Robotic automation saves health plan $4.15M

Robotic automation saves health plan $4.15M

Robotic automation saves health plan $4.15M

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5 Pages

To manage complex claims inventories, meet strict state Medicaid requirements, and avoid operational penalties, Community Health Choice partnered with Cognizant. Cognizant software, featuring Robotic Automation Services, helped the nonprofit managed care organization implement intelligent automation to streamline workflows and prevent backlogs. This powerful digital intervention successfully saved millions in labor costs, freed hundreds of thousands of staff hours for member-focused tasks, and dramatically decreased claim turnaround times. Ultimately, Cognizant software empowered the healthcare organization to enhance operational efficiency, cut overall costs significantly, and secure a robust foundation for serving its extensive member community across the United States.

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