One of Australia’s largest government-owned retail providers needed to move its email content security from a costly on-premises legacy environment to a managed cloud service without interrupting operations. FirstWave migrated the service while decommissioning legacy security devices, reducing hardware requirements, maintenance effort, and associated costs. The solution refreshed existing security policies and added high availability, role-based access, live and downloadable reporting, trace-search capabilities, SIEM integration, and 24/7 managed support. It scans for malware, viruses, phishing, offensive content, and sensitive PAN data while retaining searchable email transaction history for seven years and six months. The architecture also supports evolving ISM security requirements and

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