A multinational development bank serving 48 member countries faced challenges managing and accessing vast amounts of project-related knowledge generated across diverse initiatives in areas like infrastructure, healthcare, and education. Subject matter experts produced extensive content, including reports, research, and lessons learned, which were critical for evaluating new projects. However, this information was dispersed and difficult to search, limiting efficient analysis during project planning and decision-making. The organization needed a secure, effective way to connect and retrieve relevant insights across sources to support thorough evaluations and ensure informed, timely decisions for development efforts.

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