Case Study

Solutions Business Manager streamlines and automates process-es across many business functions to improve team collaboration and compliance.

Solutions Business Manager streamlines and automates process-es across many business functions to improve team collaboration and compliance.

Overview Micro Focus helps run and transform the busi- nesses of over 40,000 customers around the world. With 14,000 employees in 43 countries, Micro Focus is responsible for a solution port- folio of over 300 products. Challenge With many acquired companies in the Micro Focus® family, there are a variety of systems and processes in place to support staff and customers; from facilities services to prod- uct release management, time sheeting, and many other functions. In particular, there are processes that don’t lend themselves to be automated with commercially available appli- cations. Although automation makes sense in a lot of cases, the time spent on creating a custom-made solution seems disproportion- ate to the benefit. When Daniel Nolan, Director of Engineering at Micro

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