Royal United Hospitals Bath NHS Foundation Trust (RUH) provides acute treatment and care for 500,000 people across its 52-acre Bath site, offering 732 beds, comprehensive services, and employing 4,800 staff. Facing an ageing telephone system, RUH sought a modern replacement. Cinos software, through its consultancy-led Stellaris bespoke offering, upgraded the system with seamless unified communications, reliable VoIP integration, and scalable collaboration tools, ensuring uninterrupted connectivity, enhanced staff efficiency, and robust performance that supported critical healthcare delivery across the Trust.

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