Covetrus operates in a highly competitive and fragmented animal health market, where demand for products and services continues to grow. The online business within its Prescription Management division faced challenges managing inventory across multiple channels and locations, controlling shipping costs, improving delivery times, and strengthening customer loyalty. Increasing customer expectations, regulatory requirements, and ongoing business growth added further complexity. To address these issues, Covetrus sought a flexible and scalable parcel shipping solution that could adapt to changing customer preferences, support efficient multi‑carrier management, and accommodate future expansion. The goal was to improve logistics performance, enhance customer satisfaction, and create a more resil

Join for free to read