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Case Study

Success Story: Evalueserve

Success Story: Evalueserve

Success Story: Evalueserve

LogMeIn
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Global analytics firm Evalueserve, with 5,000+ employees across multiple offices worldwide (headquartered in Zug, Switzerland), relied on robust internal setups for quick physical fixes. The global work-from-home shift overwhelmed remote IT support, spiking tickets and recurring issues for distributed teams and customers needing consistent service. LogMeIn software provided the reliable solution, enabling seamless remote access, rapid resolutions, and scalability—slashing ticket volumes, eliminating geographical barriers, and restoring efficient operations for hybrid workforces while maintaining high service standards globally.

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