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Success Story: Kapsch

Success Story: Kapsch

Success Story: Kapsch

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The Kapsch Group, a leading Austrian technology firm with 5,500 global employees, delivers intelligent mobility (Kapsch TrafficCom), telco-carrier communications and rail operations (Kapsch CarrierCom), and tailored ICT solutions (Kapsch BusinessCom). Facing past challenges with remote workers' service requests, LogMeIn Rescue (from GoTo) proved a simple, transparent, cost-effective solution, earning strong user praise. IT Architect Mario Cenc highlighted how it slashed connection times to one-third, streamlining remote support, boosting efficiency, and delivering full satisfaction—empowering seamless global IT operations across their diverse divisions.

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