A US-based investment and insurance company faced significant challenges with its search experience, as employees spent excessive time trying to locate information. Users had to follow specific search techniques, but results were often outdated, irrelevant, or inaccessible due to recent organizational changes not reflected in filters or content. Recognizing the need for improvement, the company initiated a content storage system upgrade and enterprise-wide content migration. However, to avoid transferring outdated or unnecessary materials and to minimize manual effort, the organization needed a more efficient, automated approach to manage, clean, and organize its content for better accessibility.

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