To pioneer an innovative end-to-end virtual healthcare approach in Canada, a leading organization needed reliable digital infrastructure. To address this challenge, Cognizant software helped design and deliver a robust minimum viable product, online portal, and mobile application in just seven months. Combining expert strategy, development, and user-experience design, the solution successfully empowered over sixty thousand consumers to utilize the virtual pharmacy app. Ultimately, the transformation achieved remarkable patient satisfaction, with ninety-eight percent reporting positive virtual consultations and eighty-six percent praising the quick, effortless prescription ordering process.

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