This customer story describes how The Home Depot, the world’s largest home improvement retailer with more than 2,200 stores, used ExtraHop analytics to support its “One Home Depot” strategy of delivering a seamless customer experience across digital and physical channels. To manage complexity across stores, datacenters, fulfillment centers, and call centers, the Technology team extended ExtraHop visibility to nearly 2,300 remote sites (page 1). This rollout enabled real-time monitoring at the retail edge, giving deeper insight into application latency, errors, and availability from inside each store (page 2). ExtraHop helped teams proactively troubleshoot slow applications, perform chain-wide analytics, and demonstrate the value of infrastructure upgrades, achieving double-digit performanc

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