Case Study

The Lenovo ANZ Perspective – A Customer’s Journey

The Lenovo ANZ Perspective – A Customer’s Journey

Expedience Software helped Naina Nair, Tender Manager at Lenovo Australia and New Zealand (ANZ), seamlessly continue her role after transitioning from Complete Office Supplies. It addressed her immediate need upon joining in 2021, proving indispensable as a Word-native solution perfect for content-focused communication with customers. Native to Microsoft Word with Copilot AI integration, it automated proposals from spreadsheets, managed full RFP responses (requirements capture, bid/no-bid flags, assignments, questions), ensured secure firewall protection, and enabled collaboration without extra licenses or training.

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