The University of Chichester is a publicly funded institution in West Sussex, England, founded in 1839 and serving around 5,000 students through 14 academic departments. Known for strengths in humanities, sport, musical theatre, and education, the university is committed to delivering high-quality learning and student support. Its marketing and PR team is responsible for managing proactive, reactive, and internal communications while maintaining the institution’s reputation. With limited resources, the team needed a more efficient way to consolidate media monitoring, reporting, and communications intelligence. By leveraging Meltwater, the University of Chichester improved its ability to track media coverage, measure PR performance, monitor public conversations, and gather actionable insigh

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