Trade Finance Process Automation at a Leading Private Sector Bank with Newgen Reduces FTE Cost by 40-50% The customer is a fast-growing private sector bank in India. The bank was looking for a solution to automate and scale its trade finance operations, maintain cost efficiencies and a targeted service level, and improve customer experience. Key Challenges Faced by the Bank Manual checks of limits and balances Paper-based handoffs for SWIFT verification Lack of case assignment controls Manual exception raising and tracking Non- compliance to regulations Absence of real-time reports Duplicate data entry in multiple systemsStreamlined Trade Finance Operations with NewgenONE The customer implemented the trade finance automation software built on the NewgenONE Digi

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