Case Study

UK Healthcare Builds Foundation of Excellence for Ambulatory Operations

UK Healthcare Builds Foundation of Excellence for Ambulatory Operations

UK Healthcare Builds Foundation of Excellence for Ambulatory Operations

Huron Consulting Group helped UK HealthCare build a strong foundation for ambulatory operations by initiating a multiphased improvement journey focused on growing capacity, enhancing patient access, and improving care coordination across the enterprise. They prioritized investments in processes, people, and technology, implementing data-driven decision-making and ambulatory governance. Huron supported operational excellence through simplified scheduling protocols, provider template optimization, and a patient-centric access model, leading to reduced cycle times, increased appointment capacity, and a more consistent patient experience.

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