Huron Consulting Group helped UK HealthCare build a strong foundation for ambulatory operations by initiating a multiphased improvement journey focused on growing capacity, enhancing patient access, and improving care coordination across the enterprise. They prioritized investments in processes, people, and technology, implementing data-driven decision-making and ambulatory governance. Huron supported operational excellence through simplified scheduling protocols, provider template optimization, and a patient-centric access model, leading to reduced cycle times, increased appointment capacity, and a more consistent patient experience.

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